Our Policies

Out-of-Stock Items

While we attempt to keep our site as current as possible, occasionally items may be out-of-stock. If an item you have ordered is not available for purchase, we will notify you by e-mail or phone.

 

If you are interested in an item that is out-of-stock in your preferred size/color, please e-mail or call our Customer Care line at 1-866-319-1815, and we will let you know if the item will be restocked and available for purchase at a future date.

 

Order Cancellation

If you'd like to cancel or change your order, please call 1-866-319-1815 as soon as possible. We'll do everything we can to accommodate your request. But please bear in mind that our order-fulfillment and shipping systems are designed to get orders on their way quickly and efficiently. Therefore, we cannot change or cancel an order once it has entered the shipping process.

 

Gift Wrap

Diva offers gift-wrapping of all purchases for an additional charge of $5.00 per item, and is offered as an option on each item page. Our gift-wrapping consists of a paper wrapped white box, tissue paper, and a ribbon.

 

Gift Certificates

Gift certificates can be purchased through our website in any denomination. Simply select Gift Certificates from the Shop navigation menu, select the denomination you wish to send and then Add To Bag. Fill out the Gift Certificate form specifying the name of the person you are sending it to along with the address, the amount you want to send and your personal message to the recipient. We will then send your recipient a Diva Gift Certificate.

 

Normal shipping charges will be applicable to all gift certificate purchases.

 

Diva is not responsible for lost or stolen gift certificates.

 

Special Orders

Many of our items are unique and sell out quickly, in some cases an item or items may be special ordered. Special orders once placed by us cannot be cancelled and are not returnable. We will estimate the ship date for any special orders. Your credit card is charged for an item is ordered. Occasionally a designer will decide not to produce an item or a certain color, deliver it later than scheduled, or make minor modifications to the design. In these cases we will do our best to inform you as soon as possible.

 

Sales Tax

We are required by the state of Arizona to charge a sales tax of  8.95% to any order shipped to an Arizona address.

 

Contact Information

Phone: 866-319-1815
Fax: 480-948-8904
E-mail: divawomenswear@aol.com

 

Mailing Address

Diva
8787 N. Scottsdale Road #224
Scottsdale, AZ 85253
Monday-Saturday 10am-6pm
Sunday 11am-5pm

 

Customer Service

866-319-1815
Monday-Friday 10am-6pm

 

Terms of Use

Divascottsdale.com provides their services to you subject to the following conditions. If you visit or shop at Divascottsdale.com, you accept these conditions. Please read them carefully.

 

Privacy

Please review our privacy notice, which also governs your visit to Divascottsdale.com, to understand our practices.

 

Electronic Communications

When you visit Divascottsdale.com or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

 

License and Site Access

Divascottsdale.com frants you a limited license to access and make personal use of this site and not to download ( other than page caching) or modify it, or any portion of it, except with express written consent of Diva. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Diva. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Diva and our affiliates without express written consent. You may not use any meta tags or any other "hidden text"utilizing Diva name or trademarks without the express written consent of Diva. Any unauthorized use terminates the permission or license granted by Diva. You are granted a limited, revocable, and nonexclusive long as the link does not portray Diva, its affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any Diva logo or other proprietary graphic or trademark as part of the link without express written permission.

 

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